Terms & Conditions
NEW CUSTOMERSAll purchase orders must be in writing complete with company name, contact person’s name and phone number, address and method of shipping. Orders are subject to acceptance by Blackwood Career Apparel + Essentials.
A 30-day credit term will be granted to accounts with good payment history. Interac direct payment, Visa credit card, company cheque, money order and cash are the accepted methods of payments. Personal cheques will not be honoured. A fifty-percent (50%) deposit is required on all custom and made-to-order items. Interest will be charged at the rate of two-percent (2%) per month on all overdue accounts.
GST and PST will be charged if applicable unless tax exemption numbers are provided.
Prices are subject to change without prior notice.
All shipments are freight-on-board (FOB) Vancouver, BC.
No goods shall be returned without prior authorization from Blackwood Career Apparel + Essentials. Any goods not accompanied with a Return Authorization Number will be refused and sent back to the customer at their expense. Any returns authorized for reasons other than defects in manufacturing will be subject to a 25% restocking fee. All goods must be returned in their original condition and packed securely or credit will not be processed. Returns will not be accepted thirty days after the invoice date.
Any claims must be made within 7 business days from receipt of goods.
Design alterations due to customer requests will be considered at the discretion of Blackwood Career Apparel + Essentials only if the integrity of the garment is not compromised. Otherwise, a replacement will be necessary and corresponding fees applicable. Any errors in embroidery by Blackwood Career Apparel + Essentials will be altered or replaced at no cost to the customer.